how it works..

1. Select ticket
2. Select Hotel
3. Extra services
4. Personal info
5. Summary

GENERAL

On Saturday, July 28, Electronic Family will bring the best trance DJs from all over the world to Den Bosch. But there’s so much more! Enjoy our beach, the delicious food, the chill areas (with hammocks!) and cocktails to share with your friends.

If you want to experience Electronic Family to the fullest, stay with us and design your ticket+hotel package today!

HASSLE FREE SERVICE

Please contact us for questions and special wishes at info@eventagent.nl or WhatsApp on:                   
+31(0)6 52 382 382. 

You will receive your hotel reservation and official E-tickets straight after you have completed your booking.

Date and Time

Electronic Family 2018 is a one-day event and will take place on Saturday 28th of July.

Show starts: 12h 
Show ends: 23h

Afterparty starts: 23h (Family ticket only)
Afterparty ends: 01h (Family ticket only)

EXPERIENCE OF A LIFETIME

For those travelling to Den Bosch, book with ease and secure your EF ticket + hotel package with us for the best deal.

Enjoy a relaxed and carefree EF experience with our 24/7 service number during your stay.

BEST RATES GUARANTEED

We offer you the best possible rates for our hotels and extra's to accommodate every EF guest’s needs.





























BOOK YOUR HOTEL ONLY

Have you already secured your ticket? You can still take advantage of our great hotel deals by booking your accommodation separately with us.

General terms

GENERAL TERMS AND CONDITIONS OF EVENTAGENT HAVING ITS REGISTERED OFFICE IN AMSTELVEEN, THE NETHERLANDS REFERRED TO BELOW AS THE ‘ORGANISATION’ OR THE ‘ORGANISER’.

Article 1 - The Organization
The Organization is a private limited company under Dutch law having its registered office in Amstelveen. It is the provider of travel packages, on behalf of the event organizer.

Article 2 – Package information 
2.1 The organizer will design the website in such way that all necessary information about the offered package is shown to the booker before the booker continues to the buying process and acceptance of the offered package. The information consists of at least;
a. general information about the hotel,
b. general information about the room
c. information about the transfer
d. general information about the event. 
2.2 The organizer is not responsible for general information in photos, brochures, adverts, websites and other information carriers insofar as produced or published under the responsibility of third parties.

Article 3 - Creation and content of contract 
3.1 Offer and acceptance 
The booking is created upon the booker’s acceptance of the organizer’s package offer. After the booking, the booker receives confirmation per mail. 
3.2 In the case of a booking via Internet, the organizer designs the buying process such that, before acceptance, the booker is informed that he is accepting the offer and that the booking is definitive. By confirming the booking by the organizer, the booker is committed to the booking.
3.3 By accepting the offer the booker(s) agree to the terms and conditions of the service providers which are included in the package. 

Article 4 - The booker
4.1 Any person who enters into a contract on behalf of or for the benefit of another person or a group of persons is severally liable for all obligations arising from the contract. 

Article 5 - Payment
The package sum must be paid immediately and in full. 

Article 6 - Package documents
6.1. The booker will receive directly after payment of the package the confirmation via email. With the confirmation, the booker can check in at the designated hotel. At the hotel the booker can pick up the event tickets at the designated counter which is seated at the hotel. 

Article 7 – Organization’s information
The information given to the booker will consist of;
a. Opening time counter
b. Address hotel
c. Opening time event

Article 8 - Hotel information
The organizer will provide the booker on forehand through their website of all necessary information about the hotel which is part of the package. The information on the website is based on the information given by the hotel to the organizer. In case the information is not correct upon arrival, the booker is obliged to inform the hotel and the representative of the organizer. In case of complaints about the facilities or service provided by the hotel the booker has to inform the hotel and the representative of the organizer. 

Article 9- The booker(s) obligations 
All ensuing costs are borne by the booker if and insofar as the consequences of the nuisance or trouble can be attributed to him/her or if the booker did not follow the regulations of any of the other service providers

Article 10 - Aid and assistance
10.1 The organizer is obliged, depending on the circumstances, to afford the booker aid and assistance if the package does not live up to the expectations that the latter could reasonably have on the grounds of the information. The ensuing costs are borne by the organizer if the failure to fulfil the package as offered to the booker(s) can be attributed to it. 
10.2 If the cause is attributable to the booker(s), the organizer is only obliged to afford aid and assistance insofar as this can be reasonably required. In this case, the costs are borne by the booker.
10.3 If the package of part of the package fails to meet the expectations that the latter could reasonably have on the grounds of the contract due to circumstances attributable to neither the booker nor the organizer, each party will bear its own loss. 

Article 11 – Travel Documents
11.1 The booker him/herself is responsible for obtaining any necessary information from the authorities about passports and visas and also for making timely enquiries before departure to ascertain whether the earlier-obtained information has not changed in the meantime.
11.2 If the booker is not accepted by a service provider because of the absence of any (valid) document, this and all resulting consequences will be for his account.

Article 12 - Changes instigated by the booker 
12.1 After the creation of the contract the booker cannot alter the package. 
12.2 Rejections will be motivated with reasons and promptly communicated to the booker. The booker can change or cancel the original package. If the booker cancels the package, art 15 is applicable.

Article 13 - Cancellation by the booker 
The package as booked is not refundable when cancelled by the booker.

Article 14 - Cancellation by the organizer 
14.1 The organizer has the right to cancel the package on account of weighty circumstances. 
14.2 Weighty circumstances are circumstances that are of such a nature that the organizer can no longer be reasonably required to fulfil the package.
14.3.1 If the cause of the cancellation is attributable to the booker, the booker is liable for the resulting loss. 
14.3.2 If the cause of the cancellation is attributable to the organizer, the organizer is liable for the total amount of the package which has to be refunded to the booker.
14.3.3 If the cause of the cancellation is attributable to neither the booker nor the organizer, each party bears its own share of the loss.
14.4 In case the event, will be cancelled by the event organizer, the organization will reimburse clients the full amount of the package. The organization will inform the client immediately after being informed by the event organizer that the event has been cancelled. The organizer can not be held responsible or liable for any costs the booker made through parties other than the organizer. The organizer will not reimburse any other costs or damages in case of cancellation of the event. 
14.5 EventAgent can never be held liable for damage resulting from death, injury, accident, crimping, loss, damage or theft caused to the client during or as a result of a visit to the event or location as part of the package.

Article 15 - Exclusion and limitation of organization’s liability 
15.1 If any service included in the package is governed by a Treaty that acknowledges or permits exclusion or limitation of the service provider's liability, the organizer’s liability is accordingly excluded or limited.
15.2 Nor is the organizer liable if and insofar as the booker has been able to claim his/her loss under an insurance policy, such as a travel and/or holiday cancellation insurance policy.
15.3 If the organizer is liable vis-à-vis the booker for loss of enjoyment, the compensation will not exceed the travel sum.
15.4 The exclusions and/or limitations of the organiser's liability included in this article also apply to the staff of the organizer, the booking office and the service providers involved, as well as their staff, unless this is excluded by a Treaty or Act.

General terms ALDA:
https://www.aldaevents.com/legal/general-conditions

General terms Paylogic:
https://d3o1gek0fkek2k.cloudfront.net/static/frontoffice/termsofuse/nl_bv/Paylogic_GTC_en_NLBV.pdf

Disclaimer

Due care
EventAgent makes every possible effort to ensure that the information contained on this website is reliable and up to date. It is nonetheless possible that the information offered contains errors and/or is incomplete. Under no circumstances can EventAgent be held liable for obvious mistakes and typographical and entry errors.

Qualifications
EventAgent reserves the right to change the prices and packages without the visitor’s permission and to make changes to the website if the situation so requires. All travel information is subject to change in the interim.

Electronic communication and evidence
EventAgent is not liable for any misunderstanding, mutilation, delay or failure to properly transfer data and messages as a result of the use of the Internet or any other means of communication in the transactions between the visitor and EventAgent (or between EventAgent and third parties engaged by the visitor), unless and only insofar as there has been an intentional act or omission or gross negligence on the part of EventAgent.

Publication
The photographs shown on EventAgent’s site are made available by the providers of the accommodation, the local tourist information offices and a number of (professional) photographers. The photographs of the accommodation are intended only to offer an idea. Because not every hotel room is the same, it is possible that the accommodation received on location will be different than the photograph. Under no circumstances can EventAgent be held liable for obvious printing errors.

Copyright
Copyright 2018 EventAgent. Nothing contained on this website may be copied, duplicated and/or published by means of printing, photocopying, microfilm or in any other manner whatsoever without prior written permission from EventAgent.

Privacy Policy

Eventagent B.V., located at Amsteldijk Noord 23 1184 TC Amstelveen, is responsible for the processing of personal data as shown in this privacy statement.


Personal data that we process

Eventagent processes your personal data when you use our services and/or because you provide them yourself.
Below is an overview of the personal data we process:
- First and last name
- Sex
- Date of birth
- Address data
- Phone number
- E-mail address
- Other personal data that you actively provide, for example by a profile to create this website, in correspondence and by telephone
- Information about your activities on our website


Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors younger than 18 years. If you are convinced that we are without that permission have collected personal information about a minor, please contact us via info@eventagent.nl, we will delete this information.


For what purpose and on what basis we process personal data

Eventagent processes your personal data for the following purposes:
- Handling your booking: hotel reservation, event tickets and other services.
- Sending our newsletter.
- To carry out our services when you call or e-mail with Eventagent.
- Eventagent analyzes your behaviour on our website in order to improve the website and to tailor the range of products and services to your preferences.
- Eventagent also processes personal data if we are legally obliged to do so, such as information in case of calamities during your stay.


How long we store personal data

Eventagent does not store your personal data longer than is strictly necessary to carry out our services for which your data is collected. Our storage period is based periods used in the sector and on the basis of legal obligations.


Sharing personal data with third parties

Eventagent will share your personal data with various third parties, such as event organizers and ticketing partners if this is necessary to execute your booking and to comply with any legal obligation. With companies that process data in our order, we will conclude an agreement to ensure the same level of security and confidentiality of your data. Eventagent remains responsible for these processing operations.


Cookies, or similar techniques, that we use

Eventagent uses only technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that comes with the first visit
this website is stored on your computer, tablet or smartphone. The cookies we use are necessary for the technical operation of the website and your ease of use. They make sure that the website is working properly and remember, for example, your preferred settings. We also optimize our website with this. You can opt out of cookies by your configure the internet browser so that it no longer saves cookies. In addition, you can also have all to delete information previously stored in your browser settings.


View, modify or delete data

You have the right to view, correct or delete your personal data. You have the right to withdraw your consent or object to the processing of your personal data by Eventagent. Also, you have the right to data portability. This means that you can send us a request to send you the personal data we hold from you in a computer file. You can request a viewing, correction, deletion, data transfer of your personal data at info@eventagent.nl.

To make sure that the request for access has been made by you, we ask you to send us a copy of your identity with the request. Make your passport photo, MRZ (machine
readable zone, the strip with numbers at the bottom of the passport), passport number and
Citizen service number (BSN) black. This is to protect your privacy. We respond as quickly as possible, within four weeks, at your request.


How we protect personal data

Eventagent takes the protection of your data seriously and takes appropriate measures
to prevent abuse, loss, unauthorized access, unwanted disclosure.


Questions
Please contact us if you have any questions about this privacy statement at info@eventagent.nl


Privacy Policy ALDA
https://www.aldaevents.com/legal/privacy-and-cookie-policy/

Privacy Policy Paylogic
https://s3-eu-west-1.amazonaws.com/termsconditionsprivacypolicy/Privacypolicyindex.html
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